Shipping and Returns
Free shipping on orders over $150 to Ontario & Quebec addresses. For orders to Eastern & Western Canada, free shipping applies to orders over $200.
We ship online orders with Canada Post but we do reserve the right to ship with a different third party courier based on the delivery address. We aim to have all orders shipped within 3–5 business days from the time of purchase. If we are shipping your order to Eastern or Western Canada, please allow 5–10 business days for receipt of order.
If you select store pick-up as your method of shipping, your order will be available for pick-up starting the following day at Dillon’s Small Batch Distillers (4833 Tufford Road, Beamsville, ON, L0R 1B1). Please be prepared to provide photo identification at the time of pick-up. We also do ask for proof of authorization from the purchaser if you are picking up on their behalf.
If you are at any time unhappy or dissatisfied with your purchase, please return to the Dillon’s Small Batch Distillers Sipping Room (with receipt) for a full refund or exchange.
If there are any special delivery requests, please be sure to let us know in the notes section of the online shop or by emailing firstname.lastname@example.org